Last updated: June 20, 2026
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express interest in our Services, purchase a service, participate in activities related to the Services, or otherwise contact us. This may include:
Sensitive information. We do not knowingly collect or process sensitive personal information (such as racial or ethnic origin, sexual orientation, or religious beliefs).
Payment data. If you make a purchase, payment is processed by our payment processor, Stripe. We do not collect or store your full payment-card details; those are handled by Stripe. You can review Stripe's privacy notice at stripe.com/privacy. Scheduling and video meeting links are handled through Calendly.
All personal information you provide must be true, complete, and accurate, and you should notify us of any changes.
In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
Like many websites, we automatically collect certain technical information when you visit, including IP address, browser and device characteristics, operating system, referring URLs, and information about how you use our site. This information is primarily used to maintain the security and operation of our Services and for internal analytics and reporting. We may collect this through cookies and similar technologies.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including to:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
If you are located in the EU or UK: The GDPR and UK GDPR require us to explain the valid legal bases we rely on. These may include your consent, the performance of a contract with you, compliance with our legal obligations, our legitimate interests (such as improving our Services, marketing, and preventing fraud), and protecting your vital interests.
If you are located in Canada: We may process your information where you have given express or implied consent, and in certain exceptional cases permitted by law (such as for fraud detection and prevention, or where otherwise permitted or required by applicable law). You may withdraw consent at any time.
In Short: We may share information in specific situations described below and/or with the following categories of third parties.
Vendors, consultants, and other third-party service providers. We may share your data with third parties who perform services for us and require access to such information to do that work. We have contracts in place designed to safeguard your personal information; they may only use it as instructed and may not share it with others. The categories of third parties we may share personal information with include:
We may also need to share your personal information in connection with a business transfer — such as a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some help us maintain the security of our Services, save your preferences, and assist with basic site functions. We may also permit third parties to use tracking technologies for analytics and advertising. To the extent these are deemed a "sale" or "sharing" under applicable US state laws, you can opt out as described in the US residents' rights section below.
We may use analytics tools to understand how our Services are used. If we use Google Analytics, you can opt out across websites at tools.google.com/dlpage/gaoptout, and review Google's practices at the Google Privacy & Terms page.
In Short: No. ResidencyWorks is a human advising service.
ResidencyWorks does not offer products, features, or tools powered by artificial intelligence, and we do not use automated or AI systems to analyze, evaluate, or make decisions about the materials you submit. All advising — including review of your application materials, personal statement direction, mock interviews, and rank-list strategy — is performed personally by a former Program Director. Any support staff handle scheduling and logistics only.
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our third-party providers in the United States and other countries. If you are located in the European Economic Area, United Kingdom, or Switzerland, these countries may not have data-protection laws as comprehensive as those in your country; however, we take measures to protect your personal information in accordance with this Privacy Notice and applicable law, including, where appropriate, the European Commission's Standard Contractual Clauses. These can be provided upon request.
In Short: We keep your information only for as long as necessary, unless otherwise required by law.
We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer period is required or permitted by law (such as tax, accounting, or other legal requirements). In general, we retain your personal information for no longer than approximately three (3) months after the end of your engagement with us, unless a longer retention period is required by law. When we have no ongoing legitimate business need to process your information, we will delete or anonymize it, or securely store and isolate it until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will never defeat our security. Transmission of personal information to and from our Services is at your own risk.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age (or the equivalent age as specified by law in your jurisdiction). By using the Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to their use of the Services. If we learn that personal information from users under 18 has been collected, we will take reasonable measures to promptly delete it. If you become aware of any such data, contact us at contact@residencyworks.com.
In Short: Depending on where you live, you may have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data-protection laws. These may include the right to request access to and obtain a copy of your personal information, to request correction or erasure, to restrict processing, to data portability, and not to be subject to automated decision-making. You may also have the right to object to processing. To make a request, contact us using the details in the "How can you contact us?" section below.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or the UK data protection authority. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
If we are relying on your consent to process your personal information, you have the right to withdraw it at any time by contacting us. This will not affect the lawfulness of processing before withdrawal.
You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us. We may still communicate with you for non-marketing purposes, such as service-related messages necessary to administer your engagement.
If you have questions or comments about your privacy rights, email us at contact@residencyworks.com.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this notice.
In Short: If you are a resident of certain US states, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing.
Residents of states including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia may have specific rights regarding their personal information.
In the past twelve (12) months, we have collected the following categories:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, online identifier, IP address, email address | YES |
| B. Personal information (California Customer Records) | Name, contact information, education, employment, financial information | YES |
| C. Protected classification characteristics | Gender, age, race, national origin, etc. | NO |
| D. Commercial information | Transaction and purchase history, payment information | YES |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet or network activity | Browsing history, interactions with our website | YES |
| G. Geolocation data | Device location | YES |
| H. Audio/visual information | Recordings created in connection with our business | NO |
| I. Professional or employment information | Business contact details, work history | YES |
| J. Education information | Student records | NO |
| K. Inferences | Profiles reflecting preferences and characteristics | NO |
| L. Sensitive personal information | — | NO |
We have not sold or shared personal information with third parties for a business or commercial purpose in the preceding twelve (12) months, and we do not process sensitive personal information for the purpose of inferring characteristics.
Depending on your state of residence, you may have the right to know whether we are processing your personal data; to access, correct, or delete it; to obtain a copy; to non-discrimination for exercising your rights; and to opt out of processing for targeted advertising, the sale of personal data, or certain profiling. To exercise these rights, contact us at contact@residencyworks.com. We will verify your identity before responding. If we decline your request, you may appeal by emailing the same address; if your appeal is denied, you may contact your state attorney general.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification.
If you have questions or comments about this notice, you may email us at contact@residencyworks.com or contact us by post at:
ResidencyWorks LLC
1309 Coffeen Avenue, Suite 1200
Sheridan, WY 82801
United States
Based on the applicable laws of your country or US state of residence, you may have the right to request access to the personal information we collect, details about how we process it, to correct inaccuracies, or to delete your personal information. You may also have the right to withdraw your consent to our processing. To make such a request, email us at contact@residencyworks.com.
This Privacy Policy works together with our Terms of Service.